Shipping policy

SHIPPING POLICY

PROCESSING TIME
Orders are processed within 1–2 business days. Orders placed on weekends or
holidays begin processing the next business day.

WHERE WE SHIP
We ship worldwide.

DELIVERY TIME
United States: estimated [_6_] to [10__] business days after processing.
International: estimated [_8_] to [_10_] business days after processing.

Delivery times are estimates, not guarantees, and may be affected by carrier
delays, customs processing, weather, or high-volume periods such as the
holidays.

SHIPPING COSTS
Shipping options and costs are shown at checkout.

CUSTOMS, DUTIES AND TAXES
International orders may be subject to import duties, taxes, or customs fees
charged by the destination country. These charges are determined by your local
customs authority and are the responsibility of the recipient. We have no
control over these charges and cannot predict their amount. Refused packages
returned to us due to unpaid customs charges are refunded less shipping costs.

TRACKING
You will receive a tracking number by email once your order ships. Tracking can
take 24–48 hours to show movement after it is issued, and international
tracking may show limited updates while in transit.

DELAYED OR LOST PACKAGES
If your tracking has not updated in 10 business days domestically or 20
business days internationally, email Customerkittysnug@outlook.com with your
order number and we will investigate with the carrier.

INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We are not able to
reroute a package once it has shipped, and orders returned to sender due to an
incorrect address may be subject to reshipping costs.

CONTACT
 Kitty Snug

Customerkittysnug@outlook.com